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7 Steps to 5 Why
5 Why Analysis John is the young Production Manager at a food manufacturing plant. John came to work this morning optimistic that today was going to be a great day. He is feeling pulled down though as...
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Simple 5 Why’s
Image by Wonderlane via Flickr It’s a cold and rainy night in late October. You hurry out to your car in an effort to keep dry and because you are running late. You are not too wet as you get in and...
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Complex 5 Why’s – Multiple Path Solutions
Image via Wikipedia Our Production Manager, John, is heading out to the production floor. He sees that his highest priority line is down again. “What is it this time?” he asks. His top mechanic...
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C’mon Man! Let’s Get It Right!
It was a beautiful day last spring. Winter seemed to still have it’s grip on Chicago but much nicer days were in the forecast while heading south. I was on my way to work with a client and had just...
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C’mon! Fix it Right.
Image courtesy Julius Schorzman via Wikipedia One of my clients has some great perks, even for those of us who are not full-time staff. I really enjoy the hot cup of tea that I can get after a few...
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Failed 5-Whys
You may have noticed that a couple of recent Lean Leadership posts have been illustrated public examples where someone tried to fix a problem but did not really get to the root cause. While those...
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4 Issues with 5-Why’s
Why did the root cause analysis yield unwanted results? John is driving to the plant earlier than usual today. He is thinking to himself that his days just keep getting longer since being promoted to...
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C’mon, Man! Dig Deeper.
Is this good visual management? I was walking by this small town hardware store the other day and noticed that the window on their door was covered with several signs including the store hours, credit...
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